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A message from Seigo Kinugawa to customers and partners

These are very challenging times as the world responds to the coronavirus outbreak. Like you, I am watching the rising numbers of infections with concern and have great admiration for all those who are in the front lines combating the effects of the virus, our hearts and thoughts go out to the people who have been affected by the unprecedented events we see unfolding around us.

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Delivery Information

We are committed to maintaining business continuity towards our customers, suppliers and partners to manage these challenging times and get through this global crisis.

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Contacting Technical Support


Many of our local offices are currently closed and staff are working remotely. Our support staff however continues working as normal from their homes. We would like to stress that we are very much still open for business and whilst response times in certain areas may be a little slower than normal we will endeavor to maintain the same high level of service you have come to expect from Omron, albeit provided in a different way.

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Online Training

Enhance your skills and keep up-to-date by accessing a wide selection of online trainings (e-learning). These are available from anywhere in the world.

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Webinars

Enhance your skills and keep up-to-date by accessing a wide selection of live and on-demand webinars. These are available from anywhere in the world.

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Contribution to Society

We are proud of our colleagues across the world that are, together with our partners, continuously looking for solutions that improve lives and contribute to a better society.

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Consultation Desk Service

Many of our customers are facing challenges in their supply and value chains in the current situation. Our Consultation Desk Service teams offer cross-border support and and equipped to support you remotely, by phone or by virtual connections.

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